0demerits
NOVEL BALLANTYNE
15212 BALLANCROFT PKY, Charlotte, NC 28277
Year-Round Swimming Pool · NC permit/State ID 2060530722
Latest result0 demerits
Last inspectedSep 10, 2026
Inspections on record7
On record sinceSep 26, 2023
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Sep 26, 2023Lower is betterSep 10, 2026
Inspections & violations
Sep 10, 2026 0 demerits · 0 violations
Inspector comments: Conducted inspection with CPO. Note: Change hours signage to “Dawn to Dusk” rather than 7am to 9pm due to not being approved for night swimming.
Pool updated name to Benson Ballantyne and making other changes. Visit eh.mecknc.gov/pools and update application info from pool
documents and submit to update changes for next pool permit.
Permit Restrictions: 1) Flow meter must remain operable. Flow required at 109 gpm to 138 gpm to meet turnover and flow restriction of suction lines. 2) Not approved for salt as primary chlorination
Const. Date: 7/22/2023 Rope Length: 50' Night Swim?: NO
No violations were recorded for this inspection.
Mar 31, 2026 6 demerits · 2 violations
Inspector comments: Pool not heated. No night swimming.
General comment: Bushes are staring to grow and block signage and life saving equipment like body hook. Maintain landscaping to keep signage and equipment visible and accessible.
Pool updating name to Benson Ballantyne and making other changes. Visit eh.mecknc.gov/pools , update application info from pool documents and submit to update changes for pool permit
Flow meter must remain operable, 109 to 138 gpm. Salt not approved as primary chlorination.
Inspection with Andre Balaguer
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Gap greater than 2” under fence by left entry on side.
.2528(a) Maintain 2" or less under fence and/or gate (post-May 2010).
Operator added mulch and filled in gaps. Corrected. Recommended to monitor landscaping in this area to maintain compliance.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Items within 3’ clearance of equipment. Dry bags of chemicals on floor on day of inspection.
.2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
.2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
.2534(4) Provide storage for pool chemicals in waterproof containers or store up off the floor.
Jul 9, 2025 8 demerits · 2 violations
Inspector comments: General comments:
Electrical workers putting string lights above pool at time of inspection. Lighting is being stabilized by trash cans within 6’ of pool. CPO is moving items back for clearance when workers are finished. Pool area with electrical work is not accessible at time of inspection.
Landscaping in pool area starting to have overgrowth into fencing/barrier. Ensure landscaping is maintained in future to meet compliance for barrier. Not an issue at time of inspection.
Permit restrictions: Ensure flow meter stays operable between 109 to 138 GPM. Salt not approved as primary chlorination. No night swimming.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Body hook pole caught on metal hook, unable to access in case of emergency. .2530(a) Lifesaving equipment should be conveniently located. Operator moved and corrected.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Items within 3’ clearance of equipment. Electrical workers moved dry bags of chemicals on floor on day of inspection per CPO.
.2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
.2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
.2534(4) Provide storage for pool chemicals in waterproof containers or store up off the floor.
Apr 8, 2025 18 demerits · 5 violations
Inspector comments: Issued immediate suspension for emergency phone. Contact Marie Daley at 704-507-6806 when in compliance to lift suspension. Pool MUST REMAIN CLOSED with signage posted until suspension is lifted by Health Dept
Will check weirs and fencing on return visit
Updated CPO Andre Balaguer
Pool not heated
No Night Swimming
Salt not approved as primary chlorination.
Flow must remain between 109 to138 gallons per minute.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
One weir missing out of 5.
.2518(k) Replace missing weirs.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Gap greater than 2” under fence by left entry.
.2528(a) Maintain 2" or less under fence and/or gate (post-May 2010).
*permit item
#22 · Premises: emergency telephone provided −6
Phone not working at time of inspection. .2530(f) Emergency phone shall remain operable.
*Immediate suspension
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Hose in pump room, not allowing 3 foot clearance around piping. Bucket of chemicals holding chemical room door open in pump room. Gallon of muratic acid of shelf above dry chemicals. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
.2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
.2534(5) Chemicals shall be stored as to prevent a reaction and permit for easy clean-up.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Toilet soiled in restroom.
.2526(m) Keep restrooms and fixtures clean and in good repair.
Jul 10, 2024 12 demerits · 3 violations
Inspector comments: ITS for deck offsets and signage.
“W” ITS status.
Permit restriction remains flow meter between 109 to 138 GPM
Salt not approved as primary chlorination
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Cyanuric acid missing from records. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Operator check and corrected.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Deck paver protruding with gaps greater than 1/2”. Other areas of deck starting to settle and creating gaps, no greater han 1/2” yet, but continue to monitor and repair as it worsens to present permit action in the future. .2537(2) Decks shall be kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile.
*30 Day ITS
#18 · Premises: lifeguards present or warning signs posted −4
Pool signage being blocked by plants. .2530(c) All pool signage shall be visible upon entrance to the pool and permanently affixed.
*30 Day ITS
May 6, 2024 6 demerits · 2 violations
Inspector comments: 30 day Intent to Suspend for the improper No Diving markers. They must be corrected. Contact C. Elmore at 704-507-6814 when they are corrected.
#9 · Pool maintenance: depth markings and no diving markers or signs visible and properly located −4
.2523(d) No Diving markers shall be written in four inch letters or international 6"x6" no diving in red and black on a white background.
Observed the No Diving Markers to be improper. There must be a white background if the international symbol is to be used. Ensure the background includes the entirety of the symbol, the lettering, and meets the size requirement. They must be corrected. 30 I.T.S. Issued., but pool will not be issued a new permit to operate on June 1st, 2024 when the new permit season beings if all the markers are not corrected and verified by the Health Department.
#10 · Pool maintenance: safety ropes with floats and contrasting color bands provided at shallow area breakpoints −2
Observed throw rope to be 53 feet long. Rope was corrected to 50 feet as required for this pool. C.D.I.
Sep 26, 2023 4 demerits · 1 violation
Inspector comments: Onsite visit to pool for construction final. Construction final passed. Operating permit issued for no night swimming.
Holds released in system. A follow-up inspection will be completed within 30 days.
Permit Restriction:
1) Flow meter must remain operable. Flow required at 109 gpm to 138 gpm to meet turnover and flow restriction of suction lines.
2) Salt is not approved for primary chlorination.
Pool Width 39 ft.; Rope Length 50 ft., Max Depth 4 ½ ft.
Pentair Intelliflo3VSF, 3 hp pump with (2) VGBA-2017 Hayward WG1031BHF2 drain covers. EQ lines plugged in skimmer.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
All reagents in test kit are expired. Replace test kit by next inspection.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “NOVEL BALLANTYNE” or State ID 2060530722). Inspection type (routine vs. follow-up) is not published in the county's data.