18demerits
HANOVER DILWORTH
711 E MOREHEAD ST, Charlotte, NC 28203
Year-Round Swimming Pool · NC permit/State ID 2060530761
Latest result18 demerits
Last inspectedSep 16, 2026
Inspections on record6
On record sinceJul 3, 2024
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Jul 3, 2024Lower is betterSep 16, 2026
Inspections & violations
Sep 16, 2026 18 demerits · 4 violations
Inspector comments: 30 Day Intent to Suspend (ITS) issued for records, gates and feeder shutting off with pump. Contact Marie Daley at 704-507-6806 when in compliance to lift ITS.
“W” status.
No night swimming. Pool heater stays off.
Flow indicating 70 gpm after backwash. 1)Filtration pump flow meter shall remain operable. Flow shall be kept at 82 gpm to 120 gpm
to meet turnover and flow restriction of number of returns.
features.
No permit action for this item at this time. Monitor and advised correction before it worsens. If water quality becomes an issue a new pump may be required.
2) No seating on column side of pool due to decorative
Inspection with Elliott Odie
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No main drain checks on records and forms ran out. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
*permit action
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Furniture in front of life saving equipment.
.2530(a) Lifesaving equipment should be conspicuously and conveniently located. Keep accessible in case of emergency. Operator moved furniture blocking equipment and corrected.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Observed gates not self-latching/self-closing. .2537(b) All gates and doors shall be self-closing, self-latching.
*permit item
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
Automatic feeder not indicating flow or no flow when pump is off. Adjusted to manually feed and feeders did not stop (mechanism that feeds continued to operate and plug did not drop to stop flow).
.2535(6) Automatic chlorine and bromine, and acid feeder pumps shall be automatically prevented from operating when the circulation pump is not in operation.
*permit item
Apr 1, 2026 26 demerits · 6 violations
Inspector comments: Inspection completed with Elliott Odie present.
Permit conditions - Filtration pump flow meter shall remain operable. Flow shall be kept at 82 GPM to 120 GPM to meet turnover and flow restriction of number of returns. No seating on column side of pool due to decorative features.
Intent to suspend permit issued for items listed below. Correct within 30 days or permit may be suspended.
1. Non operational flow meter.
2. Gates leading onto pool deck not self-closing/self-latching.
3. ‘WARNING NO LIFEGUARD ON DUTY’ and ‘CHILDREN SHOULD NOT USE THE SWIMMING POOL WITHOUT ADULT SUPERVISION’ signs are less than 1 inch tall. These signs should be minimum 1 inch high lettering and written exactly as shown.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. Observed the pH at 7.0. CDI- adjusted to 7.4.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2537(b) All gates and doors shall be self-closing, self-latching. Observed gates not self-latching/self-closing. Intent to suspend issued. Correct within 30 days.
#18 · Premises: lifeguards present or warning signs posted −4
.2530(c) Provide "Children should not use the swimming pool without adult supervision." in 1" lettering.
.2530(c) Provide "Adults should not swim alone." in 1" lettering.
Observed these signs posted not in one inch minimum lettering. Intent to suspend permit issued. Correct within 30 days.
#22 · Premises: emergency telephone provided −6
.2530(f) Emergency phone shall remain operable. Observed phone non operational. CDI- repaired and working as intended.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Keep flow meter operational. Observed digital flow meter non operational. Flow meter required to be functional at all times as required by permit condition. Intent to suspend permit issued.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
.2526(a) Post a shower sign visible upon entrance to the pool. Observed no shower sign posted in pool area.
Sep 3, 2025 18 demerits · 4 violations
Inspector comments: POOL IS NOT APPROVED FOR NIGHT SWIMMING. POOL CAN ONLY BE OPEN DAWN TO DUSK. IF YOU WISH TO DISCUSS NIGHT SWIMMING APPROVAL, CONTACT C. ELMORE AT 704-507-6814. POOL SIGN WAS CHANGED TO REFLECT THAT THE POOL CAN ONLY BE OPEN FOR SWIMMING DAWN TO DUSK.
POOL DISINFECTANT CHEMICALS, SUCH AS CHLORINE, CANNOT BE ADDED DIRECTLY TO THE POOL FOR NORMAL OPERATION. THEY MAY ONLY BE ADDED FOR SHOCK OR MAINTENANCE WHEN THE POOL IS CLOSED. IF THE SALT CHLORINE SYSTEM CANNOT MAINTAIN THE PROPER LEVEL OF CHLORINE REQUIRED IN THE POOL, THEN ADDITIONAL CHLORINATION SYSTEMS MAY BE REQUIRED TO AUGMENT THE SALT SYSTEM. THE POOL CANNOT BE OPEN UNDER NORMAL OPERATION IF CHLORINE CHEMICALS MUST BE CONTINUALLY ADDED BY HAND, IT MUST RUN OFF OF THE CHLORINATION SYSTEMS WHEN OPEN FOR SWIMMING.
OBSERVED OPEN BAGS OF CHEMICALS TO BE STORED ON THE FLOOR. SUCH ITEMS MUST BE STORED OFF OF THE FLOOR FOR THE SAFETY OF STAFF MEMBERS.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
.2535 (11) The pool operator shall inspect the pool at least daily and maintain written records.
Observed daily and weekly records not being kept completely. This must be done. Keep daily and weekly records properly for every day the pool is open. No Permit Action taken at this time.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Observed 1 gate not self-latching and in need of repair. All gates must be self closing and self latching. Gate was secured. -CDI
#18 · Premises: lifeguards present or warning signs posted −4
.2530(c) Provide "Children should not use the swimming pool without adult supervision." in 1" lettering.
.2530(c) Provide "Adults should not swim alone." in 1" lettering.
Observed these required signs to be missing from the pool area. Sign was found and posted.
#22 · Premises: emergency telephone provided −6
.2530(f) Emergency phone shall remain operable. Observed emergency call box not operating upon arrival. Call box was repaired and functioned properly during the inspection. Phone number was determined and posted. Address and phone number were confirmed with local 911.
.2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone. Observed phone number not posted as required. Number was posted during the inspection. (808-227-4014)
Mar 11, 2025 18 demerits · 4 violations
Inspector comments: Keep chairs, tables, and other items that can provide a foothold to climb away from the exterior of the pool barrier.
Pool main drains all expire 5/1/2029
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. Observed pH to be 7.1 upon arrival. -CDI it was corrected to 7.2
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Observed 1 gate not self-latching and in need of repair. All gates must be self closing and self latching. Gate was repaired. -CDI
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Observed hole in deck where ADA chair lift was located. Observed cover to have come loose from the deck. Cover must not be off-set more than 1/2 inch from the grade of the deck and must be affixed in place. -CDI Cover was affixed to the deck.
#18 · Premises: lifeguards present or warning signs posted −4
.2530(c) Provide "Children should not use the swimming pool without adult supervision." in 1" lettering.
.2530(c) Provide "Adults should not swim alone." in 1" lettering.
Observed these signs not posted. -CDI signs were made and posted at the pool enclosure.
Aug 28, 2024 28 demerits · 6 violations
#2 · Water quality: disinfectant residual provided by −6
.2535(4) Maintain chlorine at least 1.0 ppm. Observed 0.6 ppm corrected to 4.0 ppm CDI.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
.2535 (11) The pool operator shall inspect the pool at least daily and maintain written records.
Observed daily and weekly records not being kept completely. This must be done. Keep daily and weekly records properly for every day the pool is open.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Observed 2 gates not self-latching and in need of repair. All gates must be self closing and self latching.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Observed hole in deck where ADA chair lift was located. Cover the hole or replace the chair. Cover must not be off-set more than 1/2 inch from the deck.
#18 · Premises: lifeguards present or warning signs posted −4
.2530(c) Provide "Children should not use the swimming pool without adult supervision." in 1" lettering.
.2530(c) Provide "Adults should not swim alone." in 1" lettering.
Observed sign posted where it is not visible from pool deck areas. Adjust sign to be clearly visible on pool deck.
#22 · Premises: emergency telephone provided −6
.2530(f) Emergency phone shall remain operable. Observed 911 call box not to allow for two way communication due to static or malfunction in the speaker/microphone. I.S. Issued. Pool is close to swimming by order of the Health Department. Call C. Elmore when the correction is made. 704-507-6814.
Jul 3, 2024 14 demerits · 4 violations
Inspector comments: OSV to pool with Tony Jajuga and Mike Hovis for return construction and operating permit inspection. All permits tied to the pool finaled except for M4271527, tied to Charlotte Mechanical and amenity space approval. Spoke with Code inspector, John Todaro. Ok to final. Contractor called in permit to final while onsite.
Depth markers installed at 4 ft. 6 in. actual depth at 4 in. Pool is egg shaped. Plan shows 4 ft. 6 in. on center. Not addressed in plan review process. Contractor will correct to reflect value at 4 ft. - 4 ft. 6 in. on pool and wall or 4 ft. 3 in. Emergency phone calls back and answers; however, hangs up after a few seconds. Contractor will change phone to a phone that stays on when answered. Address/phone number posted with dialing instructions. Will verify both items in 2 weeks. If not corrected, permit action will be taken.
Construction final passed. Holds released in system. Permit issued for no night swimming. An unannounced follow-up inspection will occur within 60 days after inspection.
Permit Restrictions:
1) Filtration pump flow meter shall remain operable. Flow shall be kept at 82 gpm to 120 gpm to meet turnover and flow restriction of number of returns.
2) No seating on column side of pool due to decorative features.
3) Pool is not approved for salt as primary chlorination.
4) Heater is not approved until plans submitted to Code Enforcement and approved.
Pool Width - 22 ft.; Rope Length - 33 ft. ; Max Depth 4 ½ ft.
Filtration - Hayward HCP2000 Series HCP20153 pump with (2) Paramount SDX2 drain covers. EQ line covers are plugged in skimmer/plastered on wall.
Feature - Hayward TristarXL HCP3020VSP, 2.7 THP with (3) Paramount SDX2 drain covers.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No log book provided since turnover of pool was 7/3. Ensure daily record keeping for chlorine, pH and main drain checks. Ensure weekly record keeping for total alkalinity and cyanuric acid.
#9 · Pool maintenance: depth markings and no diving markers or signs visible and properly located −4
Stenciled depth markers installed with paint chipped off. Repainted during the inspection.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
>1/2" between post and gate on all three gates, lower sections. Horizontal on exterior of gates. Both corrected during the inspection - added piece to lower section to eliminate horizontal and also piece to barrier to make opening less than 1/2".
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
No soap/paper towels in the restrooms. Corrected during the inspection.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “HANOVER DILWORTH” or State ID 2060530761). Inspection type (routine vs. follow-up) is not published in the county's data.