8demerits
US NATIONAL WHITEWATER CENTER
5000 WHITEWATER CENTER PARKWAY, Charlotte, NC 28214
Year Round Specialized Water Recreation · NC permit/State ID 2060570005
Latest result8 demerits
Last inspectedSep 16, 2026
Inspections on record20
On record sinceJun 1, 2017
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Jun 1, 2017Lower is betterSep 16, 2026
Inspections & violations
Sep 16, 2026 8 demerits · 2 violations
Inspector comments: Angela Bever present during the inspection.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Some algae build-up on top of light fixtures and returns at shallow section of deep water. Ensure walls/fixtures kept clean. Treat as needed.
#21 · Premises: pool and deck lighting provided at pools that operate at night −4
One set of lights burnt out on overhead lighting. Lights from previous site visit have been replaced. Previous site visit had ample lighting to provide sufficient lighting for night swimming approval. All lights verified in pool.
Apr 10, 2026 16 demerits · 4 violations
Inspector comments: Angela Bever and Ross Thomas present during the inspection.
Intent to Suspend issued for:
.2523 - install legible wall depth markers in 4" lettering, contrasting.
.2535 - Automated feeder shall be NSF listed.
PERMIT RESTRICTION - 1) FLOW METER SHALL REMAIN OPERABLE WITH FLOW AT 2388 GPM TO 2600 GPM TO MEET TURNOVER AND FLOW RESTRICTION OF ORIGINAL PLAN APPROVAL/DRAIN COVERS.
NOTE: MAX CAPACITY OF POOL AT 23 PERSONS DUE TO LIMITATIONS ON RESTROOMS AVAILABLE TO PUBLIC.
#9 · Pool maintenance: depth markings and no diving markers or signs visible and properly located −4
Multiple depth markers on pool wall faded - not legible. At least (4) 16 ft. 6 in. and (2) 20 ft. depth markers. Replace where needed. Intent to Suspend issued.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
Some rust around some of the light fixtures. Keep fixtures in good repair.
One light at 20 ft. with gap between light and wall. Not greater than 1/2". Monitor. If gap is 1/2" or greater, will require repair.
#21 · Premises: pool and deck lighting provided at pools that operate at night −4
Some perimeter lights around pool burnt out. Pictures provided previously for night swimming approval had some lights burnt out. Stadium lighting provided. See pictures. Lighting shall be sufficient so that all areas of the pool deck and interior are clearly visible. Operator stated that lights would all be replaced at same time, once ordered.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
New Iwaki chemical feeder installed. Automated feeders shall be NSF listed. Provide product spec sheet to verify approved. Intent to Suspend issued.
Aug 13, 2025 24 demerits · 7 violations
Inspector comments: Note: Pool pH borderline 7.2 at time of inspection. Operator added bicarb.
Intent to Suspend issued for:
.2523 - keep depth markers visible (16 1/2 ft. at second ladder)
.2524 - provide night lighting documentation.
Angela Bever present during the inspection.
Note: Two structures added since last inspection. Building placed behind FSA for the river and also enclosed FSB building with air conditioning added. Will refer to Code Enforcement. If permits were not pulled, permits will be required.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Multiple skimmers missing weirs. Replaced/repaired during the inspection. Ensure all weirs in skimmers per NSF requirement.
#9 · Pool maintenance: depth markings and no diving markers or signs visible and properly located −4
1/2 ft. on 16 1/2 ft at second ladder near dive wall covered with paint. Keep all depth markers clearly visible. Intent to Suspend issued.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
One return missing fitting at far end of pool (end) near pump room. Replace wall fitting.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Some algae build-up on deck. Staff actively working to get rid of during the inspection. Keep deck free of slip hazards.
#21 · Premises: pool and deck lighting provided at pools that operate at night −4
Some perimeter pool lights with bulbs burnt out. Operator stated pool still clearly visible. Provide photograph of pool with night lighting to continue with night swimming approval. Intent to Suspend issued.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Bulk chemical storage stored behind the restaurant building. Was not aware in previous inspections of storage area. Chemicals stored in open area. Does not meet rule requirement for chemical storage room under .2534.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Soap dispenser in women's restroom not operable. Keep soap accessible for handwashing.
May 12, 2025 6 demerits · 2 violations
Inspector comments: Intent to Suspend issued for .2524/.2537 - repair light for night swimming approval.
Angela Beaver present during the inspection along with Aaron Cress/Ross Thomas.
Pool was not open at time of inspection due to rain. Operator stated that two lifeguards are present while pool is open to the public. Pool required, per local ordinance, to be lifeguarded. No ring buoy on the pool deck. Provide either two lifeguards, or lifeguard with USCG approved ring buoy (50 ft. rope), on pool deck at all times the pool is open to the public.
Permit will not be issued until ITS is resolved.
Permit Restrictions: 1) FLOW METER SHALL REMAIN OPERABLE WITH FLOW AT 2388 GPM TO 2600 GPM TO MEET TURNOVER AND FLOW RESTRICTION OF ORIGINAL PLAN APPROVAL/DRAIN COVERS. 2) MAX CAPACITY OF POOL AT 23 PERSONS DUE TO LIMITATIONS ON RESTROOMS AVAILABLE TO PUBLIC.
#21 · Premises: pool and deck lighting provided at pools that operate at night −4
One light between jump stations 4 and 5 burnt out. Replace light for night swimming approval. All other lights verified as operable. Intent to Suspend issued.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
One toilet seat in women's restroom loose. Keep fixtures in good repair.
Jul 22, 2024 18 demerits · 5 violations
Inspector comments: Seth Barnes present during the inspection.
Main drain covers expire in January 2025. Require replacement prior to permit. Recommend providing details of sump measurements and new drain covers prior to install.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Observed no alkalinity checks. Maintain weekly alkalinity recordings. Operator indicated CYA not in use. If using, ensure weekly record keeping for cyanuric acid. 6/5 missing from log book with no note. Ensure daily record keeping for chlorine, pH and main drain checks.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
4 skimmers missing weirs. Ensure all skimmers with operable weirs per NSF standard.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Some build-up in grout lines between deck slabs. Ensure decking is kept free of build-up and is maintained as slip-resistant.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Small leak at pipe into pump. Does not warrant permit action. Monitor and repair as needed. Pump with low flow at time of inspection. In need of backwash. Operator backwashed during the inspection to increase flow to meet permit restriction.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Floor wet in pump room due to leak. Keep floor dry.
Apr 5, 2024 2 demerits · 1 violation
Inspector comments: 5 - Test kit kept in pump room with cyanuric acid tube with black build-up. New test was provided during the inspection. Operator stated that the test kit in pump room was not what was used for chemical testing. Same kit used for the river and kept in the office area.
17 - Some minor etching/chipping on deck near entry. Monitor. If offsets worsen to 1/2" or less, will require repair.
Ross Thomas/Angie Bever present during the inspection. Lighting verified during inspection for night swimming approval.
Sticker will be mailed.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
One toilet seat loose in women's restroom. Keep fixtures in good repair.
Jul 20, 2023 16 demerits · 4 violations
Inspector comments: Lighting verified during inspection. Ross Thomas, CPO, present during the inspection.
Pump verified at 2065 gpm. Meets permit restriction not to exceed 2450 gpm.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Pool floor with debris. Ensure vacuum is done to ensure no debris on the pool floor.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Two skimmers without weirs. Replaced during the inspection.
#9 · Pool maintenance: depth markings and no diving markers or signs visible and properly located −4
One deck depth marker covered by red platform number. Ensure depth markers do not cover pool deck depth markers.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Some damage to pool coping nearest to shower entry area. Damage did not appear to present a hazard at time of inspection. Repair to eliminate rough edge.
Some build-up of algae on pool deck in between joints at areas of highest usage. Keep deck free of algae to eliminate slip hazards.
Mar 31, 2023 6 demerits · 2 violations
Inspector comments: Ross Thomas present during the inspection.
No lifeguards present at time of inspection. Pool was not open to the public. Operator stated lifeguards present at all times the pool is open.
Night swimming renewal at time of visit. All lights turned on and operational. Good through 2026. Pool restroom floors resealed with slip-resistant coating.
Permit will be issued for night swimming approval. Sticker provided during the inspection.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Seal between coping and deck starting to degrade. Offset not >1/2". Continue to monitor. Repair when openings exceed 1/2". May require repair on next inspection.
#30 · Dressing and sanitary facilities: approved water source, no cross connections −2
Hose bib on exterior of barrier without backflow prevention. Provide backflow prevention device.
Aug 10, 2022 22 demerits · 6 violations
Inspector comments: Ross Thomas present during the inspection.
Immediate Suspension issued for emergency phone. Once corrected, contact Katie to schedule a return visit to re-open the pool. Pool shall remain closed until a return visit is made. Pool Closed signs posted during the inspection.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Some algae build-up on walls in multiple locations and also inside skimmer lips. Treat as needed. Operator is aware and has been addressing the issue.
Some debris on pool floor. Keep pool floor clean.
Some pool lights with small gaps from wall to light. <1/2". Monitor and repair to ensure no gaps >1/2" between light niche and wall.
#9 · Pool maintenance: depth markings and no diving markers or signs visible and properly located −4
One wall depth marker at 16 ft. 6 in. with 6 in inches faded. Still visible. Monitor and replace if worsens.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Some build-up/algae growth under shower on deck. Eliminate to ensure decking is maintained as slip-resistant.
#22 · Premises: emergency telephone provided −6
Emergency phone number posted not listed with 911. Phone number listed goes to automated service of USNWC. When number posted dialed, it rings back to the emergency phone. Phone number posted and listed with 911 shall match signage and audibly ring back to the emergency phone on the pool deck. Immediate Suspension issued.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
One toilet leaking in women's restroom. Repair. Keep fixtures in good repair.
#32 · Dressing and sanitary facilities: floors smooth, slip-resistant, kept clean −2
Flooring in restrooms with sealant worn off. Floor does not appear to be slip-resistant. Reseal prior to 2023 operating season for permit.
Apr 7, 2022 12 demerits · 3 violations
Inspector comments: Angela Bever present during the inspection.
Lights verified as operable during the inspection. Pool is approved for night swimming.
Permit will be issued for night swimming and should be available online by end of week. Your local sticker will be mailed.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Two pool lights at 20 ft. and 16 1/2 ft. with small gap on underside of light. Gap does not exceed 1/2". Monitor and repair when at 1/2" or greater.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Double gate not secured in place at entry near pool phone. Corrected during inspection. Was unlocked for maintenance on wall. Ensure all gates self-close, self-latch unless in use for maintenance.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Two areas of deck with openings/offsets >1/2". Filled with silicone during inspection.
One area of deck behind climbing wall not draining. Operator cut into silicone and cut decking while onsite to ensure drainage.
Aug 16, 2021 20 demerits · 6 violations
Inspector comments: Angie Bever present during the inspection. Intent to Suspend issued for pool lights and perimeter lighting for night swimming. A return visit will be made in 30-days to verify completion of ITS items.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Some yellow algae build-up on pool walls. Some debris on pool floor. Continue to clean as needed. Keep pool walls/floor clean.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Some mildew/build-up on pool deck in heavy use areas. Lifeguards were using brushes to clean in between breaks. Operator stated that a pressure washer would be used on deck in afternoon once closed to the public. Keep decking clean and free of slip hazards. Operator is managing.
#21 · Premises: pool and deck lighting provided at pools that operate at night −4
At least (5) pool lights out and one light out around pool perimeter above ground. Pool is approved for night swimming with all lights operable. Repair lights where burnt out. Intent to Suspend issued.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Leak at autofill pipe and at backwash pipe into one filter. Small leaks. Operator is aware of issue. Repair leaks on equipment. Will verify on next inspection for correction.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Floor wet in pump room due to leak at equipment. Keep pump room floor dry.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Loose toilet seat in women's restroom. Keep all fixtures in good repair. Could not access men's at time of inspection due to availability.
Apr 9, 2021 4 demerits · 1 violation
Inspector comments: VGB verified.
Joey Maines present during inspection. No signature due to covid restrictions. Lights verified during visit as operational.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Some debris on pool floor. Keep in good repair.
Aug 17, 2020 14 demerits · 4 violations
Inspector comments: Angie Bever present during inspection. No signature due to covid restrictions.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Some build-up on pool walls. Appears to be algea but could not verify. Continue to brush and keep walls clean and in good repair.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
One skimmer with weir upside down. Corrected during inspection.
One skimmer with weir not installed. Floating in skimmer. Repair skimmer weir.
Water level low on some skimmers. Monitor to ensure skimmers are operating properly.
#9 · Pool maintenance: depth markings and no diving markers or signs visible and properly located −4
"Ft" tile on deck added due to cracked depth marker. Not sucure. Glued and secured during inspection.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Water in restrooms >110 F. Maintain at 110 F or below.
Apr 15, 2020 12 demerits · 3 violations
Inspector comments: Intent to Suspend issued for record keeping, test kit, and barrier (<45" between horizontals). Permit will not be issued on May 1 unless items listed for Intent to Suspend are corrected. If corrected prior to May 1, contact Katie Rudisill at 704-309-5494 to schedule a return visit for permit. Permit issuance does not negate Executive Order 120 or any other subsequent orders.
Angie Bever present at time of inspection. Signature could not be obtained due to COVID-19 restrictions.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Observed records not maintained daily. If pool closed, notate as closed. Record chlorine, pH and main drain checks daily. Intent to Suspend issued.
.2535 (11) The pool operator shall inspect the pool at least daily and maintain written records.
Observed tube test kit used for chlorine, CYA and pH with staining on bottom where CYA could not be verified. Replace test kit. Intent to Suspend issued.
.2535(10) Provide test kit capable of measuring disinfectant level, cyanuric acid and total alkalinity.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Bleach fill line connected to building that provides perimeter fencing located less than 45" in height. Intent to Suspend issued.
.2528(a) Maintain 45" between bottom horizontal and next horizontal on fence and/or gate (post-May 2010).
Note: Double gates with one gate not locked in place. As maintenance gate, keep gate that does not self-latch, self-close locked at all times the pool is operable.
#21 · Premises: pool and deck lighting provided at pools that operate at night −4
Lighting verified as operable except for one light flickering in pool. Repair light. Operator indicated light was on order. Operator will provide photograph prior dawn or after dusk to ensure night swimming is permitted.
Aug 5, 2019 14 demerits · 4 violations
Inspector comments: Intent to Suspend issued for deck drainage and pooling water at grout locations.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Main drain checks missing from beginning of season and some mid-season. Ensure daily main drain checks.
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
Some reagents for test kit expire at end of month. Replace as needed.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Some yellow staining on pool wall - could not verify due to location but possibility of algea. Some debris on pool floor.
.2537(14) Keep pool surface and pool floor free of debris.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Several areas of deck grout with build-up and standing water. Grout is below level of deck and holds water. Eliminate standing water from pool deck. One area of deck not sloped to drain and with standing water/mildew. Slope to drain. Intent to Suspend issued for grout and deck.
.2522(f) Deck shall be sloped to drain.
#30 · Dressing and sanitary facilities: approved water source, no cross connections −2
Hose bib on pool deck and inside pump room without backflow prevention device. Provide backflow prevention devices on all hose bibs.
.2512(a) Water supply serving the swimming pool and all plumbing fixtures shall be an approved water supply.
Apr 18, 2019 8 demerits · 2 violations
Inspector comments: Verified PDSC information.
Intent to suspend issued for pending paperwork submissions on repairs completed.
Contact Katie Wilson for questions or for submission.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Observed debris on pool floor.
.2537(14) Keep pool surface and pool floor free of debris.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
No final piping plan and engineer certificaiton letter received. Provide piping plan with engineer certification and sizing clarification to the Department.
Intent to suspend issued.
.2518 Piping shall meet minimum requirements.
Jul 27, 2018 28 demerits · 7 violations
Inspector comments: 5 - General Comment - Observed cyanuric acid recorded at 16 ppm and lower levels. Recorded reading of 50 ppm during site visit.
General Comment - Ring buoy grab ropes starting to degrade. Replace ring buoy and ropes with USCG approved and 50 ft rope if to remain on deck. Will verify on return visit for intent to suspend items.
Intent to Suspend issued for returns (remain operational) and for drill opening in deck >1/2".
#2 · Water quality: disinfectant residual provided by −6
Pool chlorine at 1.5 ppm. Required at 2.0 ppm. Corrected during inspection.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Some minor debris on pool floor and some build-up on pool wall on shallow side. Keep pool clean and in good repair. Build-up did not affect clarity.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
One skimmer plugged and without basket near pump room. Leak in skimmer. Pool will keep plugged until leak repaired. Assure basket in place when operating. 24 skimmers required for swimming pool. Pool has 26 skimmers. Temporarily approved with 25 skimmers until repair made unless clarity or ciruculation issues arise.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
Two returns plugged due to leak. Pool required 130 returns. Pool plumbed with 130 returns. Returns must remain operational. Intent to Suspend issued.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Some standing on water on pool deck where deck is no longer sloped to drain. Keep pool deck free of standing water. Monitor as to not become a hazard to the public.
Drill hole in pool deck near pump room where repairs have been made. Repair hole. No offsets or openings in pool deck >1/2". Intent to Suspend issued.
#21 · Premises: pool and deck lighting provided at pools that operate at night −4
Lights were not operational at time of inspection. Night swimming approved. Repaired during inspection. Observed one light burnt out for overhead lighting. Sufficient lighting provided with remainder of lighting. Repair light.
#30 · Dressing and sanitary facilities: approved water source, no cross connections −2
Observed hose bibs in pump room and some surrounding pool deck without backflow prevention device. Provide backflow prevention device on all hose bibs.
Apr 26, 2018 14 demerits · details not yet loaded
Violation details for this inspection are not yet loaded on this site. We're still importing older records — check the official county portal for the full report.
Aug 1, 2017 30 demerits · details not yet loaded
Violation details for this inspection are not yet loaded on this site. We're still importing older records — check the official county portal for the full report.
Jun 1, 2017 14 demerits · details not yet loaded
Violation details for this inspection are not yet loaded on this site. We're still importing older records — check the official county portal for the full report.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “US NATIONAL WHITEWATER CENTER” or State ID 2060570005). Inspection type (routine vs. follow-up) is not published in the county's data.